QuickBooks connection has been lost? Here’s What to do

Quickbooks errors and solutions | David_Buttler

Oct 14, 2021

Many users face QuickBooks connection has been lost error while accessing or opening the company file on QuickBooks. They receive the error with a message displaying, “The connection to the company file has been lost. QuickBooks must close immediately. Any unsaved data will need to be re-entered.” QuickBooks connection lost error can take place due to problems in connection of the computers. Continue reading the blog to learn more facts related to QuickBooks connection has been lost error, so read carefully till the end. 

If you are looking for support to resolve the QuickBooks connection has been lost error, then dial our toll-free number 1.800.579.9430 and get assistance from the certified QuickBooks expert’s team.

You may also read: QuickBooks Error 6000 77

Here’s How to Tackle QuickBooks connection has been lost error


Most of the time, simply restarting the QuickBooks desktop can resolve the error. So, before proceeding to the troubleshooting steps, try to restart your system and QuickBooks. In case it didn’t work for you, perform the solutions given below:


Solution 1. Use Quick Fix my Program


You need to download QuickBooks Tool Hub on your computer to run the Quick Fix my Program. The following steps will help you do so:


1.Exit QuickBooks.
2.Get the latest version of QuickBooks Tool Hub.
3.Move to downloads and open the downloaded QuickBooksToolHub.exe file.
4.Install the tool hub by following the prompt steps.
5.Next, agree to the terms and conditions.
6.Once the installation completes, open the tool hub by double-clicking on its desktop icon.
7.Within the tool hub, choose Program Problems.
8.Click Quick Fix my Program.
9.Let the tool run. It will close all background processes that QuickBooks uses.


If the solution given above didn’t work, try the next solution.


Solution 2. Run QuickBooks File Doctor tool


Follow the steps given below to use the tool:


1.Reopen QuickBooks Tool Hub.
2. Choose Company File Issues.
3. Click Run QuickBooks File Doctor.
4.The tool can take up to a minute to open the file.
5.Choose your company file from the drop-down menu.
6.If you don’t see the file, you can search it by clicking Browse and search.
7.Click Check your file and then Continue.
8.Enter the password and then click Next.
9. If the ‘No problem detected in your company file’ message appears, your company file is OK.
10.If you still get the error, verify the company file data and rebuild if required.


This blog has covered basic troubleshooting solutions to fix QuickBooks connection has been lost error.  If the error continues, you might require advanced technical assistance available at our customer support number 1.800.579.9430.


Data recovery engineer


Hi, I am David Buttler, a professional Data recovery Engineer, working with Quickbooks Data service as a consultant from the past three years in the USA. I am a specialized and trained Cloud consultant who helps a small and medium-sized entrepreneur to track & manage their company file and a database online at any time from anywhere. Contact me at 1.800.579.9430 for QuickBooks Cloud Hosting support and troubleshooting.