How do I get refund from SIXT?


Oct 11, 2021

Obtaining a refund from SIXT car rental is relatively easy as you only need to follow the official steps given below.


Steps to request a refund from SIXT car rental


  1. First, you need to launch the official SIXT website and enter its welcome page.
  2. Select the manage booking option and visit its section to get additional details.
  3. Enter the Booking Number and Email Address to log in to its official section.
  4. After cancellation, choose the refund option and complete its valid process.
  5. In the refund section, enter all the car rental booking detail in the mandatory fields.
  6. Provide the personal and contact information with a reason for your car rental cancellation.
  7. Attach a file to corroborate your claim and submit that refund application successfully.


You can also contact SIXT customer support to gain additional and helpful details about the method to get a refund from this SIXT car rental service.


SIXT car rental refund policy


  • SIXT will provide you with a refund after deducting the applied taxes and the cancellation fee.
  • On cancellation of the SIXT car rental booking before the extension of 24 hours, a user will obtain a complete refund.
  • A refund will always be issued in the original payment method used while making the car hire booking.
  • You will obtain the full or partial refund only after a specific time decided by SIXT based on the schedule of the rental car cancellation.
  • To obtain a refund from SIXT, a user need to cancel its booking first and make a proper request for it.


How long does it take for Sixt to refund? 


By following all the required rules, a user can obtain a refund within 10 business days after making an official request for it. However, the user can obtain compensation from SIXT after 3 to 5 days after returning the damaged vehicle you pick up from the pre-decided location.


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