Why is my Suddenlink Not Working ?

Internet | thehelpus

Aug 31, 2021

Suddenlink modem is undoubtedly one of the best you can come across. You need to make sure that you have followed the proper troubleshooting steps and procedures. After that, the solution will be right there in front of you. You can even get in touch with Suddenlink 24 hour customer service, for further assistance and information. 


Troubleshooting solutions: 


  • Step no. 1: 

You would need to reset the network. For that, you need to unplug the power cord of the Suddenlink modem. After 30 seconds, plug in all the power cords back. Check the internet connection now. 


  • Step no. 2: 

You would need to unscrew the coaxial cable—the one which attaches the wall cable to the Suddenlink modem. 

  • Step no. 3: 

Unplug the Ethernet cable, the one which connects the modem to your router. Now again, wait for the 30 seconds. Plug it back in. Your internet will be working again. 

Once you have followed the troubleshooting mentioned above steps, then certainly your Suddenlink modem will start working however, if you’re looking forward to getting in touch with a Suddenlink live person. Then you would need to follow the below-mentioned steps. 

Steps to connect with a live person from Suddenlink:

  • Open the official website of Suddenlink. 
  • In case you don’t know the direct link to the website. Then search “Suddenlink” on any search engine. Tap on the top link. 
  • Scroll down and tap on “Contact us.” 
  • On the new page, you’ll get the option of customer care number. 
  • Dial the number. Choose suitable options. 

An executive from Suddenlink customer support will be there to help you in a minute. Enjoy your Suddenlink services.


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