Resolve Quickbooks Error when opening company file - Quickbooks Error 6000 77:-
Quickbooks error code 6000 77 occurs when the company file is stored in the wrong folder. There are many reasons for this error. You have to solve this error as soon as possible because this error might cause serious damage to data. When this error occurs then an error message pops up on the screen which states that “We’re sorry. Quickbooks encountered a problem when opening a company file. Error codes:(6000 77). In this article, we will discuss the causes and solutions to fix this issue.
Causes of Quickbooks Error 6000 77:-
-- When the company file is damaged or corrupted.
-- When you are not having sufficient authorization to the server system.
-- When Quickbooks is not updated with the latest version.
-- When the Quickbooks run in multi-user mode.
-- When multiple files are opened with reference to the mapped drive on Quickbooks.
-- When the company file is located on an external storage device.
Solution of Quickbooks Error 6000 77:-
Solution 1:- Use the Quickbooks file doctor tool-
You can download the Quickbooks file doctor tool from the official website of Intuit directly, or you can download the Quickbooks tool hub, and then from there, you can use the file doctor tool to fix this issue.
Solution 2:- Configure firewall and security software settings:-
1- Configure the firewall port settings to automatic then manually configure the exceptions for all firewall ports.
2- Now, install an antivirus defender or configure it properly.
Solution 3:- Rename.ND and.TLG files-
1- Firstly, open the folder which has the company file then search the files with.ND and.TLG file extensions.
2- Now, right-click on.ND and.TLG and select the rename option then add .old at the end of the file and repeat the process for both the files. Lastly, press enter.
Solution 4:- Recreate the damaged folder-
1- Firstly, open the windows explorer then press Windows+R keys together and go to C:/ drive of the system then you have created a new folder in c drive and named it “QBtest123”.
2- Now, open the folder where the company file is located, then right-click on the copy from the drop-down list option then you have to paste the file into the newly created files.
3- Now, set windows to access permissions to share the company file.
4- Now, open the Quickbooks file from the new location.
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Hi, I am Andrew, Certified QuickBooks ProAdvisor, working for the past three years in the USA. Contact me for Quickbooks support and troubleshooting.