How to get a refund from china southern ?

Travel | travohelp

Jul 30, 2021

Below written steps are there to guide you on how to get a refund from  China  Southern Airlines.  Process Firstly log in to the website and enter booking records then choose the booking record that you want to refund and click ‘’Refund’’, Click yes to complete the refund after confirmation of detailed booking information, cancellation Charges will be deducted by china southern airlines.


China Southern Airlines provides all sorts of conveniences for the passengers by providing them enough flexibility to get a refund of their tickets. 


  • As per China Southern Airlines cancellation policy provided flexibility to cancel their flight before 24 hours .
  •  If the passenger cancels a flight after the expiry of the free consultations period then they are imposed a penalty on their cancellation.  
  • If the flight is canceled by the airline due to unavoidable reasons then they will adopt necessary measures to compensate the passengers. Which comes under china’s southern airline’s refund policy.
  • If a passenger cancels a flight then they are allowed to request their eligible refund within a given frame of span. After the expiry of the refund period, no refund would be considered.

The request has proceeded and the refund is provided within 7-8 working days in case of online payment and if payment is made using cash, it may take up to 20 days to be refunded. China Southern Refund Policy will be provided if all the measures are taken on time or a refund will be provided by the company


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