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by ShopBack
ShopBack Look Back: A Trip Down Memory Lane

Writer: Ying Ying Wu Date: 2018   As 2017 does its curtain call and puts everyone in the reflective mood, we ask our employees to recall their day one at ShopBack. While not all had a memorable day one, everyone had a special moment to share.   From breaking the website on the first day of work to sleeping in the lobby after a red-eye flight, these stories illustrate the #LifeAtShopBack and demonstrate the #TeamKICKON values.   Take a stroll down memory lane with ShopBack as we look back on our journey in three segments: Day One Nightmares, Never Ending Customer Obsession, Spend Less; Save More.     Day One Nightmares     My welcome email says: ‘Please come to XXX Mansion and knock on room 111 by 10.00AM.’ It sure sounds dodgy but I still went ahead. That was actually the Airbnb office where ShopBack Thailand started. -Chayapat Boonyanit, Campaign Manager, ShopBack Thailand   “On my first day at work, I drove out in the CEO’s car to buy my own laptop using his credit card. That was just a year back when you see 5 new faces every week. Resources were super stretched and there was no proper on-boarding process. You had to figure out things on your own.” – Scott Tan, Regional Head of CRM     “I broke the website on my first day at work and sent the entire engineering team scrambling for the root cause. When they finally traced it to me, I was horrified. Breaking the site is hardly the way to making a good first impression. Lucky for me, the issue was quickly resolved. But people got a dressing down because of what I did.   The first lesson learned at ShopBack: A small mistake on your end may be a costly one for others. Always know the implications of your actions before taking action.” – Joycelyn Sim, Campaign Manager, ShopBack Singapore   “They told me not to touch the snack box as there’s a cockroach cruising in it. I couldn’t understand why they didn’t dispose the box and instead co-exist with it. I guess everyone was just too swamped to care!” – Chan Guiting, Regional Head of Design     “Grand Indonesia Starbucks was our first office, simply because we didn’t have any physical presence when we started. We’d park ourselves there from day to night, Monday to Friday.   Candidate interviews were done there, the first campaign was crafted there, customer service calls were taken there. The staff could recognise us and they’d even save seats for us when we happened to come in late.” – Inge Kosasih, Marketing (Campaign) & Merchant Relations Manager, ShopBack Indonesia     “I lost my laptop on the night right before our first Singles’ Day sales at ShopBack Taiwan. I panicked. There was a campaign that I needed to manually activate when the clock struck twelve. That loss of laptop could result in the loss of thousand over orders.   I retraced my steps and finally found it in the Watsons store after 2 hours of frantic search. It was already 11.00PM. I rushed home and started working immediately. Nothing was lost in the end. I was so lucky!” – Kirsten Tsao, Campaign Manager, ShopBack Taiwan     “My first lesson at ShopBack: Don’t waste time gunning for the ‘perfect’ answer. During my first week, I was asked to solve a problem that was new to me. All I could think of was how to roll it out flawlessly at the first try.   Unfortunately, even after a full day of studying the problem, I couldn’t come up with the ‘model answer’. When our CEO checked in with me, he immediately pointed out the issue. Don’t be fixated on perfection. Build a prototype, test it out and see if it works. If it works on a small scale, keep on going. If it breaks, revisit the prototype and fix it. Repeat until it works.” – Alex Teo, Head of People Ops     “I was last in the chain of interns doing data in the “monkey work” way. It took me 2 hours just to compare data across 2 excel sheets.   I grew tired of the process and taught myself automation. In 2 months, the “monkey work” which used to take me an entire day was done in an hour. I was finally free to do other stuff that’s way more meaningful!” – Jacob Eyo, Data Analyst     Never Ending Customer Obsession     “There was a customer who publicly voiced his displeasure about us. We tried to get in touch with him immediately but to no avail. There was a need to understand his pain points in greater detail to help him resolve the issues.”   I did a little investigation and found out from the customer’s public profile that he’ll be working at a book fair over the weekend. So I went to the fair, identified the customer, approached him and ironed out all issues on the spot.” – Tan Junqi, Customer Experience & Operations     “We were super nervous about ShopBack Taiwan’s first Singles’ Day sales. As a new kid on the block, it was crucial for us to ensure that everything was smooth our customers. That night, I was handling customer enquiries in my living room. It was about 1 AM when I heard my boss (Joel Leong)’s voice.   I thought that I was hallucinating until I heard him again. Could it be that Joel is hiding in my house to surprise me? It was then that I realised the TV was on and Joel was in the news! So proud of my boss. I wouldn’t mind if he was hiding in my house though.” – Charlyn Chen, Customer Experience, ShopBack Taiwan     “In the earlier days, I was the sole Customer Service (CS) agent. There was once when we on-boarded a reward system that’s widely popular with aunties and uncles. That’s when I got super swamped.   They’d no idea how to use ShopBack and I had to show them the ropes. But the messages never stopped pouring in. So I just continue to work until 5 am every day. From 9 am, of course. I was lucky to have a kind-hearted intern who offered to share the load with me. She eventually became our CS queen.” – Joel Leong, Co-Founder   “It was about 3 weeks before Valentine’s Day when I received a call from a customer. He sounded a little desperate over the phone. After teaching him how to use ShopBack, he thanked me and asked if he could get my opinion on something else.   He was at a loss for what to get for his girlfriend and needed some advice from me. So the 3-minute call became a 30-minute call. He decided on a Shopbop watch in the end.” – Camille Pabustan, Regional Customer Experience/Office Manager     Spend Less; Save More   There are plenty of less-than-glamorous stories behind that glossy facade of Co-Founder. Take the ShopBack F(l)ight Club for example.   3 Rules: First flight in, last flight out [so that the entire work day is maximised] Budget airline only Budget accommodation only The above applies to all jet-setters. Our CEO is an exemplary practitioner of these rules.   “Once, I arrived in the Philippines at 4 AM – alone. Somehow my Airbnb host misunderstood my arrival time, so the apartment was not ready for me. I had to sleep in the lobby.” – Lai Shanru, Co-Founder   “Due to budget constraints, we had to be our own influencers. So I volunteered to be one of the hosts on our FB LIVE show since I like to talk (a lot).   It was super fun. Even though the audience isn’t huge, you’ll want to make a great show for them. Over time, people start noticing stuff about you, like your haircuts or even weight loss/gain.I feel like a celebrity.” – JK Salandanan, Campaign Manager and CRM Associate, ShopBack Philippines     “BLK71 couldn’t hold our growing numbers anymore, so we had to move. As the new office at BLK77 is just a few blocks away, we didn’t hire any movers. We DIY-ed everything.   It was quite a sight seeing over 60 people using office chairs as trolleys to facilitate the shift. The whole event was further dramatised by the pouring rain halfway through the move. Then to top it off, the lift broke down. We had to keep everything dry while lugging tables, cupboard etc. up 3 flights of stairs. That’s my favourite ShopBack moment to date.” – Sebastian Lee, Software Engineer     “When we (finally) moved into the new office, we went IKEA to purchase a few drawer units after working hours. To make the whole DIY assembling process more efficient, we compete to see who can complete it in the shortest time. Everyone was rushing to win even when there’s no prize given! I was super motivated by this crazy bunch beside me.” – Lyn Ng, Head of Communications, ShopBack Malaysia   “Our Co-Founder Joel Leong always almost (or almost always) misses his flights. He claimed that being later than usual is a trick to getting a free upgrade – at a 50% chance of success. So I put it to test on my next work trip. And I got a free upgrade to business class!”   *Disclaimer: We’re not liable for the flight that you might miss for following this ‘travel tip’. – Ethan Ang, Talent Acquisition Intern    

Mar 23, 2020
by Jenny
Great Teaching Positions for First Time Teachers

Q: Tell us about yourself and what brought you to Korea. Hi, I'm Jenny and I've always had an interest in living abroad, but I wasn't sure how to afford it. So when I found out about teaching abroad, I was super excited! Before coming to Korea, I did a lot of research about different countries and I decided that Korea offered the most in terms of what I was looking for. As an English teacher, I receive free housing, free airfare, and I am able to save a lot of money.   Q: Why did you choose YBM ECC? When I was a teenager, I did a lot of babysitting and I really enjoyed playing with kids. Therefore, I knew that I wanted to teach younger children - around elementary to middle school age. When I began to look for jobs, I found a lot of academies that were geared for younger children, but YBM ECC was the only organization that offered teacher training, which I knew would be helpful for me because I'd never taught before.   Q: What do you enjoy most about working for YBM ECC? Besides the awesome kids, I work with a lot of great people who have become my mentors. My manager is really great and always has my back when issues arise with students or parents.    Q: What's a day at YBM ECC like for you? When I first arrive at work in the morning, I start prepping for classes. The students don't come in until an hour later, so I'm free to prepare materials and check homework before they arrive. I teach 5 1-hour classes a day, with 10 minute breaks in-between. After the last class finishes, I'm free to start preparing for the next day. Once the work day has ended, I join the other teachers and we all eat dinner or go back to our apartments and relax.

Nov 30, 2019
by Cory
Canada Ball Hockey Korea (CBHK) - 2019 Fall Season

BALL HOCKEY MANIACS, LEND ME YOUR EARS...  Canada Ball Hockey Korea (CBHK) is once again recruiting a few good men and women for our 23rd season of play, which will begin this September. Old and new players alike are welcome to start registering at now.  Every season we hope to have 10 teams and 120 players registered. However, this doesn’t always happen, so in order to make it fair for everyone we will be using the following cut off numbers (72, 77, 84, 88, 96, 99 and 108) from the start of registration.  If, after you register and make your payment, you fall between these numbers you will be placed on to the waiting list until the next cut off number is reached. If you really want to play this season please register immediately to guarantee your spot so this doesn’t happen to you!!  WHEN:  All games are to be played on Sundays from 10:00AM to 8:00PM (10 teams), 11:00AM to 7:00PM (8 teams), 11:00AM to 5:00PM (6 teams) with two teams scheduled into one of the two hour blocks except for those with an * next to the date.  Take note of the special changes this season.  A: Each team will have ONE regular season game on a Saturday this season either on October 5th or October 12th. Please read the details below.  B: There will not be any make-up weekends this season. If any games are cancelled in weeks 9 to 12 they will be removed from the schedule.  Pre-season  August 25th – 1st Rookie Day / Mini Tournament  *August 31st – 2nd Rookie Day (if necessary) / Draft  Regular Season  September 1st – Week 1  September 8th – Week 2  September 15th – No Games (Chuseok long weekend)  September 22nd – Week 3  September 29th - Week 4  *October 5th - Week 5: Games will either be from 3:00PM to 5:00PM or 5:00PM to 7:00PM (will be done randomly), followed by a team party at your sponsor’s bar, with Sunday October 6th being an off day for your teams.  October 6th – Week 5: Game times will be from 1:00PM to 3:00PM or 3:00PM to 5:00PM and be done randomly.  *October 12th – Week 6: Games will either be from 3:00PM to 5:00PM or 5:00PM to 7:00PM (will be done randomly), followed by a team party at your sponsor’s bar, with Sunday October 13th being an off day for your teams.  October 13th – Week 6: Game times will be from 1:00PM to 3:00PM or 3:00PM to 5:00PM and be done randomly.  October 20th – Week 7  October 27th – Week 8  November 3rd – Week 9  November 10th – Week 10  November 17th – Week 11  November 24th – Week 12  Playoffs  *November 30th - Playoff Preliminaries, only if there are 9 or 10 teams.  December 1st – Quarter-Finals  December 8th – Semi-Finals  *December 14th – Finals, followed by the league banquet and awards ceremony. END OF SEASON  LOCATION OF THE RINK: Sports Complex, Seoul. It is central and very convenient to get to.  DIRECTIONS TO THE RINK: A map with full directions to the rink is provided on the main page of our website.  LOCATION OF HOCKEY/OTHER SUPPLIES SHOPS: They can be found on our website under the Forum section.  CLOTHING NEEDED: Team Shirt (provided) and then whatever other exercise gear you feel comfortable in and running shoes (We highly recommend a good pair of tennis or basketball shoes). Nothing more. We RUN.  GEAR NEEDED: You will need at least a hockey stick. Other gear is up to you. We strongly recommend that you invest in hockey gloves (available cheaply from the league), shin guards and protective eyewear. There are league sticks that you can use, if you are coming out for the first time.  TEAMS, SPONSORS AND CAPTAINS: Names of teams, sponsors and captains vary from season to season. Please refer to our website.  REGISTRATION FACTS: (What You Get)  1. Eligibility for the Fall, 2019 Entry Draft which will take place on August 31st, 2019 at one of our sponsors bars. Each player will be drafted on to a team and be provided beer at the draft party.  2. Team Shirt and a Mouth Guard ( Ask us for one if you want it ).  3. Four months (up to 15 weeks) of ball hockey INSANITY from September to December.  4. Weekly stats of all players (Goals, Assists & Points) and goalies (GAA, Wins, SO etc.) displayed on our website.  5. Use of a communal stick when you first come out, full goalie equipment (if you are a goalie) and world class rink facilities (boards/ official size nets/faceoff circles located on the site of the 1988 Olympic Games).  6. Discounted prices and specials from our league sponsors. Please refer to the website for updates on this year's sponsors.  7. Bragging rights, if you outperform your mates.  8. A forum to build solid relationships, friendships and networking via league members and our website.  9. Being part of one of the largest expat groups in all of Korea.  10. Being part of the largest Ball Hockey Organization in all of Asia and a member of the International Street & Ball Hockey Federation (ISBHF).  11. The chance to win the CBHK CUP!!!  12. A night out with your fellow rookies, a pub crawl, team events and other league outings will take place at various times throughout the season.  13. The League Banquet (Awards Ceremony, Buffet Dinner, Beer and Hard Liquor) will be held on Saturday, December 14th, following the Championship Games.  14. 150,000 won (160,000 won, if you are paying after 11:59PM on August 15th, 2019) worth of dead weight removed from your wallet and invested into something that will DRASTICALLY improve your quality of life in Korea, socially, emotionally and physically. All league payments must be received by 11:59PM on August 30th, 2019 (NO EXCEPTIONS).  Payments can be made to:  Name: Cory Robert Pettit  Shinhan Bank ( 신한은행) Account #: 110-361-331157  PETTIT CORY ROBERT  Once you have sent your fee please let him know so he can confirm receiving your payment. He can be reached at 010 6687 8144, via kakao: coryp or by email at Please provide your full name and payment details.  If you are new to the CBHK you MUST register on our website and attend a rookie day or pick up session prior to the draft or you will not be permitted to play this season.  For further information please refer to our website, facebook page or email us at If you don’t find what you are looking for contact Cory directly at the number provided above.  Once that is done your world just got a whole lot better.  Don't miss out on this opportunity and be ready to play some ball hockey this fall. We guarantee that it will be one of the best things, if not the best thing, that you will ever do during your stay in Korea.  Check out the publicity we have received locally and internationally, which includes player testimonials regarding the league and what we are all about.  ARTICLES:  1. Hockey For Expats Goes Beyond The Ice  2. Big Rock Teams  3. Sticks Clash In Seoul Season Finale  4. Hockey Holds Preseason Draft  5. Ball Hockey Season Set to Commence  6. Hockey Season Starts Sunday  7. New Ball Hockey Season Starts  8. Hockey League Oasis in Korea Is Platform for All  9. Hockey League Hits Its Stride  10. Where Canadians Go, So To Does Hockey  11. Still Got Game - Age Doesn't Stop Player From Giving His All In Hockey (written by league member Jon Rabiroff)  12. Canada Ball Hockey League Set To Start Fall Season  13. Ball hockey Cup Brings Korean, Hong Kong Expatriates Together  14. Canada hockey league gets ball rolling for spring season  15. Canadian Stories - Embassy of Canada Newsletter  16. Hockey Community Grows in Seoul  17. Ball Hockey In Korea Gears Up For Season 10  18. Hockey Day Spreads Love of Sport to Kids  19. Korean Team Wins Asia Ball Hockey Tourney  We have also been featured in the following printed and online publications:  1. Eloquence Magazine  2. Groove Magazine (in print and online) (pages 88-89)  3. 10 Magazine:  4. Seoulist: www. (  5. KBS Radio  6. TBS Radio  7. FM Radio  VIDEOS and PHOTOS: (Numerous clips/videos and photos of league members and league games can be found online)  1. Type "CBHK " into the search box. You will find clips of league games, promotions and events by a number of current and past league members, as well as interviews by Rajnesh Sharma.  2. – CBHK – Canada Ball Hockey Korea (photos and videos)  WEBSITE:  AWESOME AWESOME POWER!!!!  GAME ON!!!!

Jul 22, 2019
by Korean Air Future Artist
Korean Air Future Artist Olympiad

This is the 11th 'Korean Air Future Artist Olympiad' management office. I'm happy to tell you that we are hosting this contest this year again. If you want to participate in this contest, please make sure to contact us through the email below to receive the participation application form and further details on this contest.   1. Title: The 11th Korean Air Future Artist Olympiad 2. Theme: <Let's play, friends beyond the mountains! One, two, three~ Here is the peace playground> 2-1. Theme description:   What if peace were to come to the Korean Peninsula? In the new peaceful world, you will meet friends everyday, who live in different places but speak the same language and friends who express different thoughts but own the same smile. We become friends from the moment we meet As we were one from the beginning How wonderful it would be to play with the new friends, Imagine the world as much as you want through 내.그.비!   3. Hosting: Korean Air Lines Co., Ltd. 4. Supported by: Ministry of culture, Sports and Tourism, BOEING, Korean Fine Arts Association 5. Applicant: Domestic and foreign elementary school student (Individual and a pair) 6. Application period: Mon, Jun 24 to Mon, Sep 16, 2019 (deadline: 6:00 pm) 7. Method of reception: postal service - Address : 서울시 강남구 도곡로 183 현진빌딩 6층 내가 그린 예쁜 비행기 운영사무국 앞 (Operation Office of Korean Air Future Artist Olympiad, 183, Dogok-ro, Gangnam-gu, Seoul, 06257, Rep. of KOREA) 8. Submittals: participation application, original of the artwork for the contest ※The participation application must be attached on the back of the work(drawing paper) 9. Method of selection: Dedicated examiners will quantify the works based on their creativity, originality, theme’s aesthetics, theme’s suitability, acceptability to wrapping,etc. 10. Announcement of winners: to be posted on the webpage and separately informed on Fri, Oct 11, 2019 (provisional) 11. Award ceremony : 2019 October 26th(Sat) (provisional) at a hangar in the Korean Air Head Office 12. Awards: Special Prize for Overseas Participation ① Prize certificate (Korean Air Prize) ② Model airplane (1:200 scale) ※ For students from international schools in Korea 13. Property Rights: - The copyright of all artworks submitted shall belong to their applicants. - Korean Air can use the prize-winners’ artworks without limit for its marketing, sales purposes, etc. with their permission of exclusive use (such as production, duplication, distribution, etc.). 14. Contacts:   Please visit:  

Jul 3, 2019
by Harry
Korean Food - Seafood (Menu, Locations, Types)

(All text is referenced from "Seafood" by Amos Farooqi)   Korean Food - Seafood       Seafood in Korea is very common, as the land is surrounded by sea. At Seoul, there is the famous Seafood Market at Noryangjin, but normally people will head to districts near the sea to try out the freshest seafood. Much like Japan, seafood is consumed either cooked or raw, but unlike Japan when eating raw, rather than eating seafood as a sushi, it is consumed more as a sashimi type.   --- 1. Saeong-seon Gui     Saengseon gui translates as grilled fish. It is a simple way of cooking fish by grilling it on a pan or grill, slightly seasoned with salt or other spices. Now it is a common side dish enjoyed by the general public, but in the old days it was a symbol of wealth, as only a well off family could afford to put out saengseon gui as a side dish.   Where to eat?   - Finding saengsun gui is pretty easy since it’s a very popular appetizer for drinking sessions. However, there’s an alleyway in Dongdaemun known as Saengseon Gui Alley that’s home to a whole bunch of restaurants specializing in the dish. Prices vary depending on the type of fish, but it’s usually no more than 8,000 won for a meal set.     2. Jang-uh Gui       Jang-uh Gui is eel sprinkled with or coated in either a soy-based or chili paste based sauce and grilled on a pan or over charcoal. It’s high in nutrients and believed to be especially good for gaining energy and stamina. It’s also easy to cook at home, with many grocery stores selling special marinade for eel, although it might leave a lingering odor after you cook. However, it’s also quite an expensive meal, with a single eel costing upwards of 30,000 won sometimes at restaurants.   Where to eat?   - There are jang-uh gui restaurants spread all over Seoul, but some famous ones are Wangja jang-uh (왕자장어) in Apgujeong, Suhyeon Minmul Jang-uh (수현민물장어) near Ttukseom station off Line 2, and Yeoui Minmul Jang-uh (여의민물장어) in Yeouido     3. Jogae Gui   Jogae gui is just assorted shellfish grilled over charcoal. You can eat this seafood fresh anywhere due to nearly every Korean city’s proximity to the sea. Restaurants will scoop live shellfish from a tank, usually in front of the store, and bring it right to your table. Don’t forget to order jogae kalguksu also; noodle soup with even more shellfish.   Where to eat?   - There are a number of famous jogae gui restaurants located in Nonhyeon-dong, by Nonhyeon Station Exit 2 as well as Sinnonhyeon Station Exit 3. These restaurants open in the early evening and are usually open until the early hours of next morning. There are also plenty of jogae gui restaurants in coastal towns across Korea, closest ones to Seoul are Oi-do, and Incheon Wolmi-do.     4. Gejang   The famous nickname for gejang is rice thief, because a bowl of rice will just disappear when you eat it with gejang. The recipie is simple. Just marinate fresh raw crabs either in ganjang (soy sauce) or a chili powder based sauce. Female crabs with roe are preferred when making gejang, just like cheese is preferred on pizza.   Where to eat?   - There’s a famous Gejang Alley located by Sinsa Station Exit 4. It’s a cluster of restaurants specializing in various gejang dishes that are open 24 hours a day.     5. Haemuljjim   With three of its sides surrounded by sea, Korea is a peninsula where many different types of seafood are caught. Haemuljjim is a dish where you can taste all these different kinds of sea creatures on one plate. It is a savoring dish cooked by braising fresh seafood in a stimulating spicy sauce with bean sprouts and noodles. It is the ultimate dish for spicy seafood lovers.   Where to eat?   - There’s a famous street that specializes in haemuljjim and a similar dish known as agujjim (which uses a single type of fish known as the blackmouth angler rather than a variety of seafood) in Nagwon-dong, right next to Jongno 3-ga station outside Exit 5. They usually open right before lunch and don’t close until after midnight.     6. Hwe   Korean raw fish, ‘hwe’, is not a Japanese food. Koreans have also enjoyed raw fish since old times. In fact those who have tried hwe will understand that it is a completely different dish compared sashimi. When you order hwe in Korea, fresh fish straight out from the tank is served, whereas Japanese like to age the fish before eating. Also Koreans like to eat hwe with many other side dishes or make it into a lettuce rap (ssam)   Where to eat?   - Noryangjin Market is your best option for the best hwe in Seoul, with plenty of vendors selling it and slicing it up on demand. It’s also incredibly easy to find in any coastal town, with tons of restaurants serving hwe usually lined up by the seaside.     7. Jjukkumi Bokum   Many people believe that its baby octopus, but the jjukkumi used in jjukkumi bokum is actually just a species of octopus that’s very small. This very spicy but mouth-watering dish is made by marinating jjukkumi in gochujang sauce (Korean red chilli paste) then grilling it on a pan mixed with chopped onions and maybe bean sprouts. Many restaurants will have an option of adding samgyeopsal (pork belly) to the dish to give it an even more incredible and interesting taste.   Where to eat?   - There’s a famous alleyway with a large number of jjukkumi restaurants line up together known as Yongdu-dong Jjukkumi Alley, near Jegi Station Exit 6. These restaurants are usually open a little before lunch time and close around 10:30pm.    

May 24, 2019